Privacy Policy
Future Institute of Higher Education & Training | Jeddah, Saudi Arabia | Last updated: March 2026
We respect your privacy. This policy explains what personal information we collect, why we collect it, and how we use and protect it. We are committed to being transparent and treating your data with care.
Who We Are
Future Institute of Higher Education & Training is a professional training and development organisation based in Jeddah, Saudi Arabia. We provide accredited courses, workshops, and learning programmes for individuals and organisations.
We are the data controller for any personal information you share with us, which means we decide how and why that information is used.
| Future Institute of Higher Education & Training | Organization |
| 4th Floor, Alamoudi Building, Jeddah, Saudi Arabia | Address |
| info@future-center.com | |
| 0545-500-660 | Telephone |
| 920020661 | Toll Free |
What Information We Collect
We only collect information that is genuinely needed. Depending on how you interact with us, this may include:
- Your name and contact details — such as email address and phone number
- Professional details — your job title and the organisation you work for
- Course and enrolment records — the programmes you register for and attend
- Assessment and feedback responses — to measure learning outcomes and improve our courses
- Payment information — processed securely through our payment provider; we do not store full card details
- Website usage data — how you use our website (see Section 7 on Cookies)
We do not collect sensitive personal data — such as health information, national ID numbers, or biometric data — unless this is specifically required and you have given us your explicit consent.
How We Use Your Information
We use your information only for clear and legitimate purposes. These are:
- To register you on our courses and deliver your learning program
- To communicate with you about your enrolment, schedule, assessments, and certificate
- To issue CPD certificates and meet our obligations to accreditation bodies
- To process your payment and keep accurate financial records
- To improve our training materials and course delivery, using anonymized feedback
- To respond to your enquiries or requests
- To meet our legal obligations under Saudi Arabian law
We will not use your information for any other purpose without letting you know first.
Our Legal Basis for Using Your Data
Under Saudi Arabia’s Personal Data Protection Law (PDPL), we must have a lawful reason for processing your personal data. We rely on the following:
- Your consent — for example, to send you information about upcoming courses or training news. You can withdraw your consent at any time.
- Contractual necessity — to deliver the course you have enrolled in and fulfil our responsibilities to you as a learner.
- Legal obligation — where the law requires us to retain or share certain information.
- Legitimate interests — for activities such as improving our services and keeping our systems secure, where these do not override your rights.
How Long We Keep Your Information
We only keep your information for as long as it is needed. Here is a general guide:
- Course and learner records: up to 5 years after your course completion
- Financial and payment records: up to 7 years, in line with Saudi accounting requirements
- Marketing contact preferences: until you withdraw your consent
- Website analytics data: as described in our Cookie section below
Once information is no longer needed, we delete or anonymize it securely.
Who We Share Your Information With
We do not sell your personal data. We only share it where necessary, and only with:
- Accreditation bodies — to issue your certificate and confirm course compliance
- Payment processors — to handle your course fees securely
- Technology providers — who support our website and learning systems, under strict data protection agreements
- Regulatory or legal authorities — where we are required by law to share information
Any organization that handles your data on our behalf is required to keep it secure and use it only for the purpose we have specified.
Cookies
Our website uses cookies — small files stored on your device — to help the site function and to understand how it is being used.
Essential Cookies
These are needed for the website to work properly. They cannot be turned off. They include session cookies that keep you logged in during a visit.
Analytics Cookies
We may use analytics tools to understand how visitors use our website. This helps us improve the experience. These cookies are only activated with your agreement.
Your Choices
When you visit our website for the first time, you will see a notice asking for your cookie preferences. You can accept all cookies, essential cookies only, or change your settings at any time. Declining non-essential cookies will not affect your ability to use the site.
Your Rights
Under Saudi Arabia’s PDPL, you have the following rights regarding your personal data:
| Your Rights Under the Saudi Personal Data Protection Law (PDPL) | |
| Right to Be Informed | Know what data we collect, why we hold it, and how we use it. |
| Right of Access | Request a copy of the personal data we hold about you. |
| Right to Rectification | Ask us to correct any information that is inaccurate or out of date. |
| Right to Erasure | Request deletion of your data when it is no longer needed. |
| Right to Withdraw Consent | Withdraw your consent at any time for any data use that relies on your consent. |
To exercise any of these rights, simply contact us using the details in Section 1. We will respond promptly and at no cost to you.
How We Protect Your Data
We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
These measures include secure data storage, restricted staff access, and encrypted transmission of sensitive information. Only staff who need your information to carry out their role are permitted to access it.
Links to Other Websites
Our website may include links to external websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites and recommend that you read their privacy policies before sharing any personal information with them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check back periodically. Continued use of our services after any update means you accept the revised policy.
Questions or Concerns
If you have any questions about this policy, want to exercise your rights, or have a concern about how we handle your data, please get in touch. We take all enquiries seriously and aim to respond as quickly as possible.
4th Floor, Alamoudi Building, Jeddah, Saudi Arabia
